About Us

Alphabet Soup Soup 3

Experts in Alphabet Soup programs

From COBRA, FSAs, HRAs to HSAs, over the years, we’ve grown to accommodate the ever-changing world of employee benefits. And, we’ll continue to morph and add services as the federal government inevitably adds more letters to our alphabet soup collection. 

Get a quote
Our history

Founded by Gina Marken, SBA has been meeting the administration needs of employers and employees in the ever-growing world of alphabet soup programs since 2003. 

Why SBA?
  • Boutique. As a locally owned and operated third-party administrator, at SBA, we pride ourselves on setting a stellar service standard that is typically unmatched by the “big box” TPAs. You will always talk to a “live” person and we shun cumbersome phone-trees and direct to voice mail.
  • Expertise. We specialize in compliance and administration of federally-regulated, complex programs. You will never receive an “I don’t think so” or “non” answer to a question. If we don’t know, we’ll do the research and, if necessary, tap in to our network of industry professionals to provide a definitive answer. We’ll be proactive in letting you know if changes are on the horizon that will impact your programs. 
  • Service. These programs, by nature, are complicated and impose strict timelines and rules that must be followed. We take to heart that, while we live and breathe these regulations, most people need some hand-holding to understand these benefits and we’re here to help. Perhaps it is because of being responsible for penalty-ridden imposed deadlines, we are also hyper-sensitive to responding to all inquiries promptly.
  • Technology. Just because we are a “boutique” firm doesn’t mean we don’t provide cutting-edge technology. From online enrollment to mobile apps, digital receipt storage to COBRA payments, our client/participant portals are designed to create efficiency. Most recently, we have been named an approved Employee Navigator vendor.
Better together

Increasingly, many alphabet soup programs are becoming interconnected. From monitoring contribution limits to sending COBRA notices for COBRA eligible benefits, as a single-source administrator, SBA can provide macro and micro management, creating efficiencies and potentially lowering costs.

Search

Don't just take our word for it.
We have worked with the Sound Benefit Administration in Poulsbo WA for several years and they are like an extension of our corporate team family. They are amazingly responsive, fast and thorough. They are highly professional and courteous. They have provided top notch service, year after year. We couldn’t be happier with a COBRA administrator. We HIGHLY recommend them as a business partner for managing this part of employee benefits. They are excellent!
Michelle B.
Michelle B.Client
If you are searching for painless perfection for COBRA and 125 Plan administration, look no further than Sound Benefit Administration. We have worked with the team there for at least 8 years and have had ZERO issues with any elements of our plans. They are a highly valued partner for us. We rely on them to keep us informed of rule changes, and have complete confidence that we are in compliance at all times. In addition to being smart and competent, they also keep us chuckling, which is an added benefit in an industry that can be a little dull and dry.
Melanie R.
Melanie R.VP of HR
I’ve been in a working relationship with this company for over 5 years and they are outstanding. The staff are patient, accommodating and pleasant to work with. They’re also very quick to respond to inquiries and the fees for their services are very reasonable! I would highly recommend Sound Benefit Administration to anyone who is looking for the services that they provide.
Jennifer Rae S.
Jennifer Rae S.Client
SBA is my go-to company for FSA, HRA, and now HSA administration. They are extremely detail oriented, with quick claims reimbursement turnaround times. I trust Gina Marken completely with interpretation of regulations. Plus, she is able to talk about them in terms an employee, HR professional, or broker can understand. Gina and her team allow me to refer clients to them with confidence. Every time.
Sandy W.Benefits Consultant
I was very impressed with the service I received from Gina. I had some questions regarding our policy and she immediately took care of it. I called her at the end of a work week minutes before closing and she got emails sent off to the right people to make sure I ehad the answers I needed in my inbox early Monday morning. She emailed me necessary documents and saved me the time of having to look for them myself. I thank you for your assistance and would highly recommend Sound Benefit Administration.
Client
Gina and her team are so fabulous to work with. They are knowledgeable, patient, great teachers, quick to respond and I feel confident bringing all of our clients to them. Thank you for being so wonderful to work with! A++
Krista D.Broker
As a new COBRA participant, I had two situations arise that the SBA team handled immediately with clear communication and follow through. The customer service I received went over and beyond what I would have expected. I’m most definitely a very grateful customer!
Barbara A.COBRA Participant
As an FSA participant, Sound Benefit Administration helped me figure out what to elect with thoughtful advise on known expenses verses unknown expenses. It was great to call and reach a real person who listened to my specific family circumstances and offer practical advise to help me. They did not talk over my head. Customer service was excellent!
FSA Participant
I had the pleasure of telephoning Gina with a question about my wife's Cobra plan. She not only answered my question, but she also provided me with an extensive understanding of today's health care marketplace, and all of the options and deadlines to help with my decision. Furthermore she suggested a local resource for our future insurance needs. This experience was unique in my experience, combining clear and helpful information with genuine compassionate service.
Patrick C.COBRA Participant
In the highly complex, and rapidly changing, marketplace of personal health insurance, SBA made my transistion between jobs effortless. The concise information, real world experience and no-nonsense explanation was extremely helpful. Thanks to Gina and the team for their help.
Brian K.COBRA Participant
Previous
Next